Oct 112017

Organization: ICAP
Country: Zambia
Closing date: 31 Dec 2017


The Quality Improvement (QI) Monitoring and Evaluation (M&E) Officer will support a Quality Improvement Collaborative (QIC) at multiple health facilities in Zambia. The QI M&E officer will lead the monitoring and evaluation (M&E) component of the QIC and will lead the development and implementation of the QIC indicators, data management systems, data collection and analysis standard operating procedures (SOPs) and data quality assurance (DQA) activities. S/he will also work closely with QI teams within HF, providing mentoring and technical assistance to guarantee successful implementation of QIC projects, including the collection and analysis of relevant data and delivery of monthly progress reports, including run charts. The QI M&E officer will liaise closely with the QI and SI teams at the ICAP headquarters.


The QI M&E officer will:

  • Support and contribute to the design, implementation and evaluation of the QI Collaborative at multiple health facilities in Zambia.

  • Support the QI Advisor to develop the QIC monitoring and evaluation (M&E) plans, indicators, data management systems, and standard operating protocols for data collection and analysis of QI projects.

  • Support the QI Advisor to mentor QI teams within HF to implement QI projects and collect and analyze data.

  • Conduct ongoing data quality assurance (DQA) activities for QI projects at diverse health facilities.

  • Prepare data analysis related to QI projects for presentation to a diverse range of audiences.

  • Support the QI Advisor to document QI training and technical assistance activities and help to produce and disseminate technical reports, guides, manuals, success stories, and other written materials.

  • Facilitate QI workshops and training courses, with a focus on M&E of QI

  • Travel to all QIC participating facilities monthly


  • An advanced degree in Nursing, Public Health or related field


  • Minimum 5 years of relevant experience working in the health sector in Zambia is required.

  • Minimum 3 years’ experience in the design, implementation and management of health monitoring and evaluation systems required.

  • Demonstrated experience with M&E for Quality Improvement projects or comparable M&E experience is required

  • Strong data management and analysis skills are required.

  • Demonstrated proficiency in data analysis and presentation skills

  • Knowledge of and experience in health information management systems, database maintenance, and patient-level databases is preferred

  • Demonstrated computer skills, including proficiency with Word and PowerPoint and the ability to rapidly process and analysis data using MS Excel are required

  • Experience working with complex programs involving short deadlines and multiple tasks, in coordination with multiple partners to achieve program results

  • Excellent (fluent) English written and verbal communication skills are required

How to apply:

Please send your resume and cover letter to

click here for more details and apply to position


Tipical Questions
Have You Ever Had A Supervisor Challenge A Decision? Interviewers are looking for an answer that shows humility--??and the ability to take direction. The anecdote should be telling, but it'??s the lesson learned, not the situation, that could land you the job.
Questions to ask
What constitutes success at this position and this firm or nonprofit? This question shows your interest in being successful there, and the answer will show you both how to get ahead and whether it is a good fit for you.